Anything else do you need to know?

You don’t need snow chains, winter tyres are more than enough. The road services clear the roads regularly and well.

By train

Arriving by train? We are happy to pick you up at the train station with our hotel shuttle.

Transfer costs one way:
Train station Innsbruck 160 €
Train station Brenner 35 €
Train station Gossensass 10 €

By plane

Arriving by plane? We provide a transfer service between the Feuerstein hotel and Innsbruck airport (160 € each way, transfer to and from other airports on request).

Sterzing is roughly a 15-minute drive away. You can get to Innsbruck in around 45 minutes, Brixen in around 30 minutes and Bozen in around 60 minutes. 

Our parking garage offers several charging stations for electric cars.

The price includes breakfast, lunch buffet, dinner, drinks from the buffet (for children during the meals) and the refreshment stations in the Mountain Spa, baby-toddler-child-teen care services, use of the family spa (sauna, pools and relaxation rooms), fitness lounge, sports arena, play barn, wood workshop, participation in guided walks, yoga and meditation sessions, rental of child carriers, baby phones, prams, nightlights and much more.

We recommend booking spa treatments in advance. If appointments clash, they can be changed on-site if necessary.

Spa treatments can be booked at the spa reception.

At its deepest point, the lake is 1.4 m deep. It is level at the bank and gets shallower towards the middle.

You can swim in the lake from July until the end of August, depending on the weather.

Yes, our lake is a swimming lake.

We offer our guests free rental of an array of useful equipment, including cots, baby carriers, prams, baby phones, hiking poles, high chairs, night lights, kettles etc. 

All bunk beds are fitted with a safety rail. On request, we can provide further safety protection.

All rooms in the main hotel and the chalets are fitted with blinds. The windows in the suites are fitted with room darkening curtains.

We have a laundry room with household washing machines so you can do your laundry yourself. We charge € 5 per load, and tokens are available at reception. Guests are also welcome to use our laundry service – we will wash and iron your clothes for you. This service is charged at €30. 

Yes, the televisions in the lounge broadcast sky programmes.  

Football matches can be watched together in the lounge. 

Winter in the Pflersch Valley begins around mid-November. The ski resorts are open from December to Easter. In winter, temperatures often fall below zero, and warm clothes are a must. From the end of February/ beginning of March, temperatures get milder. At the beginning of April, the countryside begins to blossom in the valley, and the first signs of spring begin to appear. On Whitsun, the first mountain huts open up again on the mountain pastures and are wonderfully welcoming hiking destinations; the warm, but not too hot days from mid-May until mid/end June are perfect for it. The weather in the mountains is extremely changeable, so you should always pack a jacket, sun protection and a hat in your rucksack. The beginning of July is the time for tours in the high mountain areas and the higher-lying mountain huts including the Magdeburg hut and the Tribulaun hut. In the valley, the lake is excellent for a refreshing dip or a sunbathing session after a walk. At the end of August the temperature drops a little, and it’s pleasantly fresh in the shade and in the evenings. From mid/end September, autumn falls over the land and hiking though the blaze of colours up to the sunny mountain pastures is a fabulous experience. Please make sure that you pack warm clothes in your rucksack. Most mountain huts close at the end of October or on All-Saints’ Day. 

There are countless leisure attractions for families in the surrounding area. At the mountain mine museum in Ridnaun you can follow in the trails of miners, and the splendour of the magnificent rooms in Wolfsthurn Castle is spellbinding. The Alpenzoo in Innsbruck is always worth a visit, as is the regional Capital of Bozen with the Ötzi-Museum and the South Tyrol Museum of Natural History. 

• Allriss Alm Alpine pasture
• Prantneralm Alpine pasture
• Natural history trail - Castle Wolfsthurn
• Up to the Rosskopf on the gondola lift
• Pflersch Waterfall Trail
• Mountain Adventure World in Ratschings
• Kalcheralm Alpine pasture
• Gilfenklamm gorge
• Burkhardklamm gorge
• Algsbodenalm Alpine pasture
• Furtalm Alpine pasture
• Ladurns loop route
• Lake Obernberg
• The “Mühlendorf” mill village in Gschnitz
• Bärenbachl water adventure world in Steinach am Brenner
• Altfasstal Valley

The Pflersch Valley trail and the Gossensass-Brenner cycling paths are excellent for a walk with a pram.

The following trails are ideal for families with a pram or buggy. Prams should be suitable for mountain walking trails and Alpine terrain.

• Rosskopf
• Allriss Alm Alpine pasture
• Prantneralm Alpine pasture
• Natural history trail - Castle Wolfsthurn
• Mountain Adventure World in Ratschings
• Kalcheralm Alpine pasture
• From the Prantneralm to the Hühnerspiel mountain hut
• A variety of walking trails in the Eisack Valley
• Loop-route from Mareit to Gasteig
• The Ratschinger Almenweg Alpine pasture trail
• From Schmuders to the Prantneralm Alpine pasture
• From Gasse to Maiern and the mountain mine

We have e-mountain bikes for children and adults which you can rent.

The valley walking trail from the hotel to Gossensass is excellent for jogging, and runs for the most part alongside the riverbank. It’s around 10 km to Gossensass and around 4.5 km to Ladurns

The following destinations are accessible by cable-car:

• From Sterzing to the Rosskopf
• From Ladurns to the hiking area (Tip: make your descent with a mountain cart)
• From Ratschings to the hiking area
• From St. Andrä to the Plose
• From Mühlbach to Meransen and the Gitschberg
• From Steinach to Brenner and the Bärenbachl water adventure world

In St. Anton, there is a general store which sells a variety of foodstuffs and household goods. It is a 10-minute walk from the hotel. Sterzing, with its beautiful historic centre, is a 15-20-minute drive away.

Most of the smaller shops close from 12.30 pm to 2.30 pm. All shops in Sterzing are closed on Thursday afternoons, and are open on Saturday afternoons.

Eurospar in Sterzing is open on Sundays. In Brenner, the Outlet Center is open for a spot of shopping and a stroll.

In the immediate vicinity, you will find the Ridnaun mountain Museum in the Ridnaun Valley, and the Hunting and Fishing Museum in Castle Wolfsthurn in Mareit. Other museums include Reifenstein Castle near Sterzing, the Audioversum interactive museum and the Alpenzoo in Innsbruck, the Mineral Museum in Teis and the  Bishop‘s Palace in Brixen.

The cross-country trail begins right behind the hotel.

The cross-country trail is around 5km long.

For children, we offer a supervised hotel transfer service to take them to their ski course in the morning and pick them up at midday or in the afternoon. In front of the Feuerstein, there is a bus stop with an hourly public bus service to the Ladurns ski resort and back again. We offer our guests free bus tickets, which are available at reception.

Ski equipment for all ages is available for rental at the Ladurns ski resort at the Rent and Go ski rental, or at Sport Wurzer in Gossensass. 

The weekly ski courses always begin on Sundays at 10.30 am.

The meeting point for the ski course is at Fichti’s Kinderland in the Ladurns ski resort.

The child care team note the interests of the children during the getting-to-know-you session at the start of the week, and incorporate them into the weekly programme to ensure a meaningful, rounded programme for the week. In winter, the kids are mostly kept busy inside, in the play barn, the sports arena, the art studio and so on. In summer, they spend as much time as possible outdoors, for example in the dwarves’ wood, by the water, in the Alpine countryside. Kids also go on a lot of excursions.

The Feuerstein Hour is the supervised time after dinner. Children eat together with the child carers for around an hour, and round off the evening playing together with other children in the gym or the play barn, or have a film evening or a night-time walk – whatever they feel like doing themselves. And afterwards, they drift into sleep tired but happy.

Toddlers play in the Baby & Mini room, or go for a short walk to the playpark in St. Anton. 

For child care, we meet in the Kids’ Room on the lower ground floor, and for toddler care in the Baby & Mini room.

Yes, we also offer supervised baby care from 9 am to 4 pm and from 7.30 to 9 pm.

Baby and toddler care: every day from 9 am to 4 pm and from 7.30 to 9 pm (for kids who can eat on their own already from 6 pm)
Kids‘ program: every day from 9 am to 4 pm and from 6 to 9 pm
Parent-child program: every day at least from 4 to 6 pm

During the holiday season, we offer exciting activities for teens every day.

Yes, you can drink the tap water without fear or worry. It comes from a pure spring in the Pflersch Mountains.

Yes, we have lactase/gluten free products in the hotel. For breakfast, there is a lactose/gluten free corner, and on request the kitchen will prepare a lactose/gluten free evening meal for you.

Our restaurant is open from 6.30 pm to 9 pm.

You are welcome to order our homemade baby puree. We offer vegetable puree, vegetable-meat puree and fruit puree, all prepared à la minute fresh.

The nearest hospital is in Sterzing, and the children’s station has an excellent reputation. The nearest chemist is in Gossensass and is open Monday-Friday from 8 am to 12 pm. There is also a chemist in Sterzing. On Sundays and public holidays, one of these two chemists is always open.