Via Fleres 185 . 39041 Brennero South Tyrol
F +39 0472 770120 . info@feuerstein.info
. VAT-ID IT03058360219

Handy to know

General informations
The Feuerstein Nature Family Resort is located towards the end of the Pflersch Valley, in the hamlet of St. Anton, which is under the municipality of Brenner. To get here, turn off at Gossensass towards the valley. 

GPS-Coordinates
46.964907952558285, 11.339349746704102

Check-in und Check-out
Check-in: from 3.00 pm
Check-out: by 11.00 am

Getting here
We offer an airport shuttle service to pick up families who are flying to Innsbruck or Verona and bring them back for the return journey (Innsbruck: €100 each way, Verona: €250 each way).
We can pick up families who are travelling here by train at Brenner station (€25 each way).

Dogs
Dogs are permitted subject to prior arrangement. We charge €15.00 per day (food not included). The Feuerstein reserves the right to charge for final cleaning if required. Please understand that dogs are not permitted in the restaurant or spa areas.

Room numbers or floors
Specific room numbers or floors cannot always be booked, although we try to accommodate your requests.

Cancellation policy
We have adjusted our cancellation conditions so that you can plan your holiday without any worries even in these special times. For all autumn and winter bookings you can cancel free of charge up to 2 days before arrival if one of these reasons applies:

  • South Tyrol is classified as a risk area
  • Your home town is classified as a risk area
  • Closures of Italy’s border or the border of your home country
  • State quarantine order for return travellers from South Tyrol
  • You yourself are Covid-19 positive ore you are in quarantine

In the cases mentioned above, you can cancel your booking free of charge. The deposit will be credited to you for a future stay.
We thank you for your trust!

In all other cases, the following cancellation conditions apply

  • No charge is made for cancellations up to 30 days prior to arrival.
  • From 29 to 21 days prior to arrival we retain the deposit.
  • From 20 days prior to arrival we request 80% of the total cost of the booked stay.
  • For cancellations on arrival day, late arrival, early departure, no-show or booked but unoccupied beds, we charge 100% of the day rate according to reservation order.


Insurance policy
Anything can happen between booking and leaving to enjoy your family holiday. For specific cases, we offer a cancellation insurance at a cost of 50,00 € per room for stays from 1 to 3 nights, and at a cost of 100,00 € per room for stays of more than 3 nights, to be paid to our account along with your deposit. The amount for the cancellation insurance is not refundable. This cancellation insurance does not protect you in case of travel interruption.
This travel cancellation insurance protects you from paying potential cancellation fees in the event of health reasons with a medical certificate or a death of a family member.
Please note that the cancellation insurance is only valid after the payment has been made.

Local tourist tax
In the Province of South Tyrol, a local tourist tax is charged at €2.50 per guest (14 years old and over) per night.

Billing Details
Feuerstein GmbH
Pflersch 185
I-39041 Brenner
VAT/ MwSt. No: IT03058360219
Receiver Codex XS9WT43

Bank details
Raiffeisenkasse Wipptal, Sterzing branch
Hotel Feuerstein
IBAN: IT 47 W 0818259110000300046086
Swift- BIC: RZSBIT21054

Plan your holiday now