General terms and Conditions - Feuerstein Nature Family Resort | Alps

Via Fleres 185 . 39041 Brennero South Tyrol
F +39 0472 770120 .
. VAT-ID IT02273030219

Handy to know

General informations
The Feuerstein Nature Family Resort is located towards the end of the Pflersch Valley, in the hamlet of St. Anton, which is under the municipality of Brenner. To get here, turn off at Gossensass towards the valley. 

46.964907952558285, 11.339349746704102

Check-in und Check-out
Check-in: from 3.00 pm
Check-out: by 11.00 am

Getting here
We offer an airport shuttle service to pick up families who are flying to Innsbruck or Verona and bring them back for the return journey (Innsbruck: €100 each way, Verona: €250 each way).
We can pick up families who are travelling here by train at Brenner station (€25 each way).

Dogs are permitted subject to prior arrangement. We charge €15.00 per day (food not included). The Feuerstein reserves the right to charge for final cleaning if required. Please understand that dogs are not permitted in the restaurant or spa areas.

Room numbers or floors
Specific room numbers or floors cannot always be booked, although we try to accommodate your requests.

Feuerstein cancellation insurance
With Feuerstein cancellation insurance, you can protect yourself against charges in the event that you have to cancel your holiday (Insurance premium: €50 per room).

Anything can happen between booking and leaving to stop you enjoying your family holiday. If this should be the case, please let us know in writing in good time so that we can offer the room to guests who missed out on availability. No charge is made for cancellations up to 30 days prior to arrival, from 29-21 days we retain the deposit, and from 20 days up to the arrival date we request 80% of the total cost of the booked stay. Cancellation on arrival day, late arrival or early departure or booked and unoccupied beds, we charge 100% of the day rate according to reservation order for the unsatisfied days.

Local tourist tax
In the Province of South Tyrol, a local tourist tax is charged at €2.50 per guest (14 years old and over) per night.

Bank details
Hotel Feuerstein KG
Peter Paul Mader and Co.
Pflersch 185
I-39041 Brenner
VAT/ MwSt. No: 02273030219

Bank details
Raiffeisenkasse Wipptal, Sterzing branch
Hotel Feuerstein
IBAN: IT54F0818259110000300035521
Swift- BIC: RZSBIT21054

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