How to safeguard your family holiday

As a rule, you can cancel your booking here free of charge, as long as you do so at least 30 days before your arrival, 29 to 21 days before arrival the deposit will be withheld. Unfortunately, we can only avoid cancellation charges for cancellation made less than three weeks prior to arrival if we are able to rent the rooms to another party. If we are unable to do so, we have to charge 80% of the booked amount. For late arrivals and early departures we calculate 100% of the costs. 

With Feuerstein travel cancellation insurance, we offer you the option of protecting yourself in this event. This insurance covers you in the event that you have to cancel less than four weeks before your arrival date due to serious reasons.

The insurance policy is available for € 50.00 per room for stays from 1 to 3 nights, and at a cost of € 100.00 per room for stays of more than 3 nights.

The insurance policy is non-refundable and needs to be paid along with your deposit.