We have adjusted our cancellation conditions so that you can plan your holiday without any worries even in these special times.
You can cancel your booking free of charge up to 7 days before arrival for one of the following reasons
In the cases mentioned above, you can cancel your booking free of charge. The deposit will be credited to you for a future stay.
We thank you for your trust!
In all other cases, the following cancellation conditions apply
Anything can happen between booking and leaving to enjoy your family holiday. For specific cases, we offer a cancellation insurance at a cost of 50,00 € per room for stays from 1 to 3 nights, and at a cost of 100,00 € per room for stays of more than 3 nights, to be paid to our account along with your deposit. The amount for the cancellation insurance is not refundable. This cancellation insurance does not protect you in case of travel interruption.
This travel cancellation insurance protects you from paying potential cancellation fees in the event of health reasons with a medical certificate, a Covid-19 infection, an officially ordered quarantine, or a death of a family member.
Please note that the cancellation insurance is only valid after the payment has been made.