How to safeguard your family holiday

Cancellation policy for booking:

• No charge is made for cancellations up to 30 days prior to arrival.
• From 29 to 21 days prior to arrival we retain the deposit.
• From 20 days prior to arrival we request 80% of the total cost of the booked stay.
• For cancellations on arrival day, late arrival, early departure, no-show or booked but unoccupied beds, we charge 100% of the day rate according to reservation order.

With Feuerstein travel cancellation insurance, we offer you the option of protecting yourself in this event. This insurance covers you in the event that you have to cancel less than four weeks before your arrival date due to serious reasons.

The insurance policy is available for € 50.00 per room for stays from 1 to 3 nights, and at a cost of € 100.00 per room for stays of more than 3 nights.

The insurance policy is non-refundable and needs to be paid along with your deposit.