In a site of energy, where nature resonates all around and an atmosphere of warmth pervades the air, your hosts share one passion: To look after you. And they do it in the happy, carefree, sincere style so inherent to the people of this valley. Here, where mountain peaks and vineyards rise up towards the sky, where Mediterranean cuisine fuses with Alpine recipes and children come home from a family walk with rosy cheeks, in a land which is home to some truly unique people. You’ll meet some of them during your mountain holiday.
His love for the Feuerstein burst into flame the moment he bought the property, which was then a farm, in 2000. And ever since, Peter Mader‘s passion for this powerhouse of nature, and his desire to share the magic of this unique patch of earth with others, has continued to burn bright. Whenever he has a free weekend, he makes his way here to the foot of waterfalls and mountain peaks with his partner Sarah and daughters Sophie and Greta: While his children amass unforgettable memories, he recharges his batteries with all the energy he needs for his daily challenges as an entrepreneur.
As director, he is the head of the management of the Feuerstein Nature Family Resort. His many years of experience in gastronomy and his love of his profession distinguish him. Born in Sterzing, he knew early on that his heart beats for gastronomy. Over the years Werner has gained a lot of experience in the management of hotels and staff. The well-being of his guests is just as important to him as that of his employees. Together with his team Werner wants to make Feuerstein the best family hotel in Europe. Werner finds a balance to his daily work in nature. The trained hiking guide loves to undertake mountain and hiking tours with his family. Our guests also enjoy exploring the most beautiful hiking trails in the Pflerschtal valley and its surroundings with Werner.
Margitstudied management and law in Innsbruck and worked afterwards in a consulting firm for hotels. Now she can apply the obtained skills actively in the Feuerstein to develop and optimize working processes and existing programmes. Innovation and development are necessary for the young woman from Ratschings to be competitive on the market and to be able to offer every time the best service to the guest. As the assistant of the director she is an important contact person for employees and guests.
Our long-standing childcare expert learned his skills while studying at educational college and at the Free University of Bolzano, and is a great advocate of the Maria Montessori principles. Our younger guests observe, learn and understand something new each and every day when Florian calls them to join the supervised children's time. Even if the weather is not all it could be, his sparklingly sharp mind quickly comes up with an alternative. There is always something going on in the play barn and the wood workshop (one of his favourite Feuerstein places). Florian likes to be on the go and loves music: playing football, playing the trumpet and singing in the choir always put a smile on his face.
Tina is a passionate chef. The cuisine of the South Tyrolean woman is rooted in the region but does not miss creativity and innovation. Regionality and seasonality are not only common-used phrases for the 32-year old chef. Less is more, and her focus lies on genuine quality products. The dishes simply taste better, when you know where they come from and when they have a story to tell. What is more, if the ingredients are manufactured with love and care a unique taste experience is guaranteed. Her favourite place at the Feuerstein is the kitchen. What else could it be.
From the deepest south of Italy, our Maître d'Hotel has made its way to South Tyrol. Salvatore Loprete is born and raised in the Basilicata region in the province of Matera. At the age of 15, he gained his first professional experience in the gastronomy of Switzerland. After graduating from high school, he opted for a one-year management course in the field of tourism. The young father of a family can now look back on various professional positions in renowned hotels. He has lived and worked in South Tyrol since 2002. As a certified sommelier, Salvatore knows how to enhance the taste experience of food with the right wine. From his team he expects highest service quality and best customer service.
Our reception manager Stefanie always welcomes our guests with a warm smile. First-class service for her guests and an atmosphere filled with respect and cordiality are her heartfelt concerns. Born and raised in Germany, her roots can be found on the beautiful holiday island of Sardinia. She combines both cultures perfectly: German accuracy and Italian charm. In 2011, the trained stewardess made her way to South Tyrol. From lofty heights into the South Tyrolean mountains. Since then she has gained experience at the reception desk in several renowned hotels. Stefanie loves her job because she likes to work with people and the well-being of her guests is very important to her.
Eros Teboni has honed his passion for wine to perfection: With a solid training and a number of professional milestones at prestigious hotels behind him, the born-and-bred Sterzinger has placed the crown atop his career with his victory at the FIS WSA 2018 Sommelier World Championships in Rome, where he was awarded the title of “Best Sommelier in the World.” Here at the Feuerstein the master sommelier is responsible for the superb wine list, together with his girlfriend Rosa Besler, while in his leisure time he keeps his palate in perpetual training on wine tours at home and abroad. True to the motto of “Nothing is impossible,” Eros has set himself the goal of establishing the 5-star family hotel as a top address for dining and fine wines in the Alps. The new wine cellar is his favourite place in the Feuerstein.
Creative, enthusiastic and always in a good mood you will meet our marketing director Nadine. Her days are filled with social media, PR reports, morning mail, homepage, creating offers and many other tasks. She also loves to move and therefore sometimes she frequents the Yoga Loft for movement training. Recently she published her first children’s book “Klassenausflug mit dem Adler”. In the energetic location Feuerstein, the young woman from Sterzing feels so great because she loves mountains and nature as well as children. Nadine gives excellent advice for a hiking or skiing tour.
Numbers, data, facts, finances and resources – that’s the world of Claudia. The young woman from Pflersch studied International Economics at Innsbruck and takes care of the administration of the Feuerstein. All incoming and outgoing payments are accurately monitored by Claudia. To work in her home town is a great advantage for her. The Feuerstein Nature Family Resort is an opportunity for her to face new professional challenges every day and to develop her professional skills.
With her feeling for the needs of our young and old guests, her expertise and great dedication, she and her team offer an unforgettable feel-good programme for the whole family. At her workplace, Nadine can be completely in touch with the powerful alpine nature. The mother of a young son runs the Mountain SPA, the place in the Pflerschtal valley where the power of our natural resources can be experienced in its most concentrated, authentic and natural form. For this, the young South Tyrolean uses certified organic cosmetics and combines them into individual spa treatments. She satisfies the needs of mothers and fathers, no matter whether energy, relaxation or a velvety skin is desired. The greatest joy in their work is satisfied and happy guests.
Brigitta is the haven of peace as well as the creative mind of the hotel. Her kindness and warmth are reflected in the lovingly designed decorations. Brigitta is deeply connected with nature. The forest is a special place of strength for her. Here she finds not only the materials for her decorations but also life energy and creative power. Decoration with natural materials is her passion. She uses what nature provides to decorate the hotel with small and larger works of art. Her incentive is to create a cosy and warm atmosphere in the Feuerstein. Meditation is another hobby she practices in the hotel Feuerstein.
Skilled and swift, Angelika and her cleaning team transform the Feuerstein into a place of unreserved comfort and wellbeing. She also likes to get creative at times, and after a visit from the angel of cleanliness, the beds in the family suites look more welcoming than ever. And it doesn’t end there: Her trained eye checks over every room in the house from top to bottom to make sure that everything is pristine clean and in working order. Every single part of the hotel is under her scrutiny, from the yoga loft to the dining rooms to the childcare rooms. After she finishes work Angelika devotes her time to her pastimes, which include swimming, knitting and walking through the Pflersch forest.
When it comes to Feuerstein technology, Alexander’s many years of experience are crucial. He ensures that electric cables and vents, elevators and taps are in perfect condition. With an attentive eye, he troubleshoots, tests and tests again: Is the water in the baby pool at the right temperature? Are all the lights working? Whatever happens, and wherever it happens, his practical skills and boundless knowledge are always needed. True to his adage "The journey is the destination," the South Tyrolean loves to dream of far-distant lands, explore the world and marvel at the beauty of the mountains on a hike.